Privacy Policy

LONDON INSTITUTE OF AESTHETICS COMMITMENT TO PRIVACY

London Institute of aesthetics is committed to protecting your privacy

This privacy notice explains: how LIA, uses and shares your personal data; your rights in relation to the personal data we hold; and how we protect your privacy. 

London Institute of Aesthetics is the controller of your personal data and complies with the requirements of the General Data Protection Regulation (GDPR) and related UK data protection legislation. 

Within this policy you will find how London Institute of Aesthetics collects and retains information from you from the website or in any manner described in the privacy statement and how the information is then used.

Upon sharing your personal data you consent to us processing personal data as set out in the privacy statement. We use the website, online forms, email, in person interviews, social media to collect information about you.

We request you read this policy carefully and revisit the policy for any changes.
If you have any questions or concerns on how we handle your personal information please email us directly at info@lia-aesthetics.com

HOW WE PROTECT YOUR PRIVACY

Your personal data is protected by General Data Protection Regulations (GDPR)
It is our responsibility to ensure all measures are taken to protect your personal information and keeping all data safe. London Institute of Aesthetics have various security measures in place to ensure all data and information collected is secure. We have security measures in place to make sure any personal information we collect is secure. Anyone within the London Institute of Aesthetics team that has access to your details are subject to confidentiality obligations.

We will never share your personal information with third parties.

Although we take appropriate steps to protect your security, you must be aware that transmission of data over the internet cannot be 100% guaranteed. You use the website at your own risk.

London Institute of Aesthetics will collect personal information via our online application and enrolment form. You may be required to provide sensitive information. If you wish not to share this information with us then Not known/Prefer not to say can be specified.

Some of your personal information will be shared with awarding bodies for registration purposes. Again these awarding bodies have their own privacy policies.

London Institute of Aesthetics uses cookies and other technologies to keep track of how you interact with our website and to target advertising.

The usage of your personal information helps us to deal with your queries, and to ensure we can provide you with the correct information for the course you wish to enrol onto and to also ensure it is suitable for our learners.

Depending on the preferences indicated by you:

• we may use your personal data to contact you about suitability of courses that you may be interested in

Following registration and enrolment London Institute of Aesthetics will have access to your name, date of birth, address, username, learner reference number and details of the course you are enrolled onto.

You can request that

• your details not be used for marketing purposes
• We provide you with a copy of the information we hold about you

You can switch of certain cookies within the browser, however this may limit usage of certain features on the website.

The information we collect during registration or enrolment

When you register with us, you must tell us:

• your full name
• email address
• your date of birth
• home address
• where you heard about us
• any medical or learning conditions

You may also provide personal data through:

• letters or email
• calling us directly
• customer feedback

How we use the information we collect

We use your personal information:

• to answer your queries or complaints
• to deliver our online services, for example any courses that you have access to, in order to provide Course Materials
• to carry out administration
• to seek your opinion of the Course and Website
• for general statistics and research
• We may require this information from a legal perspective

When you pay for a course you may be asked for:

• details of a credit or debit card
• an e-mail address
• a telephone number

If your employer, trade organisation or other group is sponsoring you, we may give the personal information we have collected to your sponsor to monitor your learning.

Requests for information

If you have not registered on the Website but are simply making an enquiry or request for information, we will use your personal information to reply to your enquiry or request. We will not use this information for marketing purposes without your permission or unless you invite us to do so.

Keeping your personal data

We keep personal data:

• for as long as is necessary to fulfil the purpose
• as required by law
• to enforce or defend legal claims

YOUR RIGHTS

Under the GDPR you have the following rights:

• To obtain access to, and copies of, the personal data that we hold about you – when fulfilling your request for a copy of your information, we remove information about other individuals
• To require us to correct the personal data we hold about you if it is incorrect
• To require us to, in certain circumstances such as where our use of your personal information is based on your consent and we have no other legal basis to use your personal information, erase your personal data
• To withdraw consent: where our processing is based on your consent, you may withdraw that consent, without affecting the lawfulness of our processing based on consent before its withdrawal. Where our processing is in accordance with one of the legal bases outlined above you will not be able to withdraw consent
• To receive from us the personal data we hold about you which you have provided to us, in a reasonable format specified by you, including for the purpose of you transmitting that personal data to another data controller
• To object, on grounds relating to your particular situation, to any of our particular processing activities where you feel this has a disproportionate impact on your rights.

HOW LONG WE STORE YOUR INFORMATION

London Institute of Aesthetics stores our learners information for 5 years. We annually delete or destroy any data that is no longer relevant.
After this time you will be required to get in touch with the awarding body directly for any claims regarding your qualification

HOW TO CONTACT US

If you have any queries or concerns on how we handle your data please do not hesitate to contact us at  info@lia-aesthetics.com

Review

This policy is reviewed regularly and updated as required. Last reviewed 24/07/2024